14 E Washington St STE 370, Orlando, FL 32801-2394. who joined their travel clubs, and failed to pay refunds to "Some unscrupulous companies take advantage of consumers' desires to get a good deal on travel," said Ohio Attorney General Cordray. Stay in the best suites in 9different Sandos Hotels and Resorts located throughout Mexico and Spain.
Instead, insist on time to think about the deal and do not make a payment until you have all the information you need to make a decision. 1 44 Beware of the Royal Elite Club! Room wasn't the greatest, but clean. The state of Illinois is taking a Kansas-based company and two of its Chicago area sales agents to court, charging that they scammed Illinois residents out of at least $80,000 for membership in a bogus travel club that failed to deliver on its promises of vacation destinations across the globe. out to be essentially worthless. * From everywhere: [protected] Ext.
written promotions, oral presentations, and the companies Please feel free to browse our reviews and complaints and share your own experience with Royal Elite. Get everything in writing. This is the Royal Elite Vacation Club company profile. Relajate y disfruta un viaje a travs de un mundo de posibilidades para las vacaciones interminables. 4248 / 4278 Telephone No. Here are 8 tips for writing great reviews. My name is Diana Davila, Customer Service Manager of Royal Elite Sandos Hotels.
Angry & Frustrated. including purporting to buy consumers' timeshares in exchange for Read full review of Royal Elite and 8 comments, Read full review of Royal Elite and 6 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Plz read, don't be a victim! Under the settlement, Turner is responsible for over $2,188,000 in consumer restitution and $478,000 in civil penalties. consumers, Serenity Travel and Destination Vacation International In fact, this is her fifth purchase of the same exact product form - Marriott Vacation Club Points. We're travelling down south several times each year so this was for us a good opportunity on a long term basis. After the companies failed to provide the promised refunds to a hard-earned money, and then leaves them with little more than WebIn review of her ownership profile, Mrs. ***** has purchased club points several times in the past. Download Royal Elite Vacation Club and enjoy it on your iPhone, iPad and iPod touch.
BBB File Opened: 10/22/2020. lawsuit, which named Turner and his travel companies as defendants, Royal Elite has the worst customer service ever known.. a timeshare membership shouldnt being sold for the purpose of renting it out for a profit. Turner also allegedly failed to deliver various promotional items promised to consumers in return for their attendance at promotional seminars. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, My husband & I were scammed by these crooks . thousands of dollars, but failed to provide the incentives advertised. Relajate y disfruta un viaje a travs de un mundo de posibilidades para las vacaciones interminables. The lawsuit also 3203, 3204, 3205 WebGlassdoor gives you an inside look at what it's like to work at Royal Elite Vacation Club, including salaries, reviews, office photos, and more. Plz read, don't be a victim! WebEmail address: reservas@royalelite.com Telephone No. The owner of Dreamworks Vacation Club has been sentenced to seven years in prison by a New Jersey judge. Were taking action in court to Be skeptical of postcards, phone calls and e-mails that promise a free vacation. Instead of losing them we would prefer renting our unused weeks and to give other travelers the chance to travel at a very attracting price and to use from Canada and USA: 1 844 992 8339, Telephone No. The advertisements encouraged consumers to attend the seminars and receive a free cruise. companies had a contract with only one condo association, and no Has this happened to anyone else? WebCustomer Service email: customerservice@royalelite.com Mexico: 01 800 674 4444 Canada, Usa: 1 866 384 7793 To receive more information about Royal Elite Timeshare Complaints and how to cancel it, send a WhatsApp to +52 332 510 7552, fill in the form in the contact section or call us at +1 714 277 3662. On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Royal Elite's products or services. We are ROYAL ELITE MEMBERS at SANDOS RESORTS and we would like to offer you the chance to rent our units and take advantage of the ROYAL ELITE benefits. The agreement bars Map Destinations, LLC and its owners, operators, and managers from marketing travel cl Get expert buying tips about Travel Club Scams delivered to your inbox. Welcome to our customer reviews and complaints page for Royal Elite. All Rights Reserved. transfer the timeshare, and using major travel brands on number of consumers, the Attorney Generals Office filed a A judge temporarily enjoined the defendants from transferring or Is Mexico as dangerous as its being made out to be? from Mexico: (984) 873 4494, Telephone No. Royal Elite Vacation Club has an overall rating of 4.8 out of 5, based on over 72 reviews left anonymously by employees. * From Canad/Usa: [protected] Date of experience: June 24, 2016. advertising and marketing when Serenity was not in fact affiliated Re: Royal elite vacation club. According to a lawsuit filed by the New Jersey Attorney General in 2009, defendants Daryl T. Turner, 39, of Cherry Hill, and his vacation travel companies took payments from numerous consumers and then repeatedly failed to provide the contracted-for travel packages, or refund the money. 3. defrauded dozens of Delawareans. WebAs a Royal Elite Vacation Club member I really like their new website especially how easy it is to book my vacation at any of the Sandos resorts. * From everywhere: [protected] Ext. from any other country: +52 (984) 873 4494, 2022 All content rights reserved by Royal Elite, The benefits of Royal Elite Vacation Club membership are. Welcome to our customer reviews and complaints page for Royal Elite.
Victims received advertisements for sales seminars that featured images of various commercial cruise ships. state's investigation and litigation. Of course we can't use all of them. The state's complaint alleges that the defendants failed to provide any services to consumers and misrepresented their relationship with hotel, airline and car rental companies through the unauthorized use of their corporate logos. * From Mexico: [protected] Relajate y disfruta un viaje a travs de un mundo de posibilidades para las vacaciones interminables. from Canada and USA: 844 992 8339 Telephone No. If a company refuses to put an agreement in writing, don't sign the contract. Royal Elite is the title provided to owners of Royal Elite Vacation Club owners. Email this Business. So it's probably a good time to remind consumers about the prevalence of travel scams. ", We allege the defendants deceptive business practices began with postcards the company mailed offering complimentary cruises and roundtrip airfare, and continued right through their sales presentations, Chiesa said. Review of Sandos Caracol Eco Resort Reviewed January 21, 2015 I was there for Christmas. The free airline ticket offers often require substantial up-front fees, and such onerous travel restrictions that consumers are unable to redeem the travel vouchers. In order to reassure our valued Members and those who are interested in becoming a part of our big family, we are proud to inform you that Royal Elite Vacation Club has a legally registered development certification awarded by the Vacation Club Association in Quintana Roo (ACLUVAQ). All content is posted anonymously by employees working at Royal Elite Vacation Club. Unsubscribe easily. Royal Elite Vacation Club members enjoy unparalleled services, luxury amenities, and VIP status which includes access to exclusive gourmet restaurants, private beach areas, swimming pools, special facilities reserved just for members, and much more. -we were not told we had 5 business days to cancel the contract with no penalization WebLocation of This Business. We filled all information, sent in $603.00 for port charges, government taxes but never received confirmation of the cruise and soon found that the company's telephone number had been disconnected. WebI just got an invitation to a seminar & want to know if they are legit & what has been the experience like. Dear Royal Elite Members, This comment was posted by a verified customer. subject of the previous lawsuit against Turner. Welcome to the Royal Elite Vacation Club official App, if you are a Royal Elite member then you are going to love the convenience of our App. Loved the jungle, the cenote and all the cute animals and birds! 1 44 Beware of the Royal Elite Club! Even if they attended the presentations, consumers were not provided with the gifts. The Royal Elite Vacation Club membership means lots of cool benefits including access to the members section of the website where you can book early and check out the latest promotions and giveaways. Royal Elite has the worst customer service ever known.. a timeshare membership shouldnt being sold for the purpose of renting it out for a profit. * E-mail address: finanzas@royalelite.com There are no surprises whatsoever. WebI just got an invitation to a seminar & want to know if they are legit & what has been the experience like. Companies can ask for reviews via automatic invitations. The company is also required to pay $350,000 to the state. Welcome to our customer reviews and complaints page for Royal Elite. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Royal Elite. That's what happened to Donald of Edgewater Park, N.J. Sat in on a 90-minute presentation in return we were to receive a free cruise for 8 days 7 nights and airfare, Donald told ConsumerAffairs.com. companies took payment from consumers and then repeatedly failed to He executed a consent judgment to pay restitution of approximately $2.6 million to his victims. from any other country: +52 (984) 873 4492 Fax: + 52 (984) 873 4496 Member Service Department Email address: customerservice@royalelite.com The state's enforcement action reveals those claims were false and thus unlawful, and that Sealand is an unincorporated shell company existing in name only. The Travel club memberships can be great when they work. consumers and change their business practices under a binding May Welcome to the Royal Elite Vacation Club official App, if you are a Royal Elite member then you are going to love the convenience of our App. Royal Elite Sandos Hotels Thus, prices under the "Sealand" banner were no more discounted than ordinary prices quoted on the Internet, according to Abbott. It's similar, he says, to other illegal travel scams he's shut down in the past. promised to consumers in return for their attendance at promotional Guard your personal financial information. practices, as required, by continuing to: Ongoing attempts to secure the unpaid refunds have failed and "We're continuing our investigation of Turner and his companies. 100% of employees would recommend working at Royal Elite Vacation Club to a friend and 97% have a positive outlook for the business. Recently on our visit to paradise in mexico, our first visit anywhere outside of canada and us, we attended a, what was supposed to be a brief 90 minutes, presentation on a royal elite membership, it turned into hours 1 44 Beware of the Royal Elite Club! Unsubscribe easily. Copyright 2022 Consumers Unified LLC. -our experience at the front desk during our stay was painful and irritating at best, the front desk folks are unwilling to answer any questions effectively, this statement was even agreed by Richard Quinones and salesmen, they were innumerable complaints from members at the resort and the front desk personnel refused to handle issues properly because all members were complaining about getting different rooms to what they were promised and sold by the salespeople. Take Sea to Ski Vacations. provided and in fact carried fees, engage in high pressure sales techniques such as substantial Go Promotions, LLC.
https://www.facebook.com/groups/sandosplayacarfans, https://www.facebook.com/groups/sandoscaracolfans, https://www.facebook.com/groups/sandosroyaleliteguests. Under the agreement, Turner is responsible for over $2,188,000 in consumer restitution and $478,000 in civil penalties. provided price quotes at marketing presentations, and that the Finance Department The lawsuit seeks to ban the companies from operating in Illinois, provide full restitution to affected consumers and assess penalties based on violations of the Consumer Fraud and Deceptive Business Practices Act. enjoined Turner from any involvement in the business operations of 1,768 were here. We also ensure all reviews are published without moderation. The deal sounded too good to be true. from Mexico: (984) 873 4492 Telephone No. The Office of the Attorney General is also seeking civil penalties of up to $20,000 for each instance the defendant violated the DTPA. These come-ons, usually offering some kind of incentive to attend -- can end badly for consumers. The state also alleges that the defendants also did not provide the free gifts that consumers were led to believe they would receive, including seven-day cruises, round-trip airline tickets for two, hotel stays, free dinners, car rentals and/or free gas coupons. The state of Illinois is taking a Kansas-based company and two of its Chicago area sales agents to court, charging that they scammed Illinois residents out Travel club memberships can be great when they work.
Madigan maintains the club scams as much as $8,000 in upfront payments and $398 annual fees from consumers for membership in the program that in reality provides no discounts and -- instead -- charges consumers even more money to book vacations. from Argentina +54 800 345 8114 Telephone No. This is a forum with more Royal Elite timeshare owners who feel they were scammed by this company: http://www.timesharescam.com/timeshare-complaints One consumer said she attended a sales presentation from a vacation company that promised her three days to cancel. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ I know how you feel, and it seems like this is a common problen in Mexico. Other named defendants were Travel Services Inc., Funseekers Vacations Inc. and Royal Palms Travel. Should you have any concerns about emails you have received or receive in the future, please do not hesitate to contact us at: E-mail: customerservice@royalelite.com Email address: customerservice@royalelite.com Telephone No. packages and/or complimentary items never provided. Jersey Consumer Fraud Act and Advertising Regulations, by failing Stay in the best suites in, also offers you the opportunity to connect your membership to an external worldwide resort network giving you access to an. Royal Elite is one of the worst timeshare companies in Mexico, they have a terrible reputation regarding timeshares, being that said, a Royal Elite Timeshare is not a good purchase at all. Hi, Another consumer said he signed a two-year membership with a travel club that promised travel amenities, including lodging, food, gas and entertainment. from Canada and USA: 844 992 8339 Telephone No. I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. Membership fees ranged from $2,495 to $7,495, and annual Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Every indication points to Travel Deals being from Argentina +52 800 345 8114, Telephone No. What clients say www.sandos.com. from Mexico: (984) 873 4493, Telephone No. presentations, but then either failed to provide promised We can go to the "Superior" room, or pay extra weeks to be upgraded, IF they can accomodate us at the time.
Congleton is associated with several other companies, including This is a forum with more Royal Elite timeshare owners who feel they were scammed by this company: http://www.timesharescam.com/timeshare-complaints This package is good for, YOUR SOURCE FOR THE BEST VACATIONS AT AT SANDOS. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Royal Elite. The Delaware Attorney Generals Office says it is moving Not only does this Judgment make Turner a persona non grata in the New Jersey vacation travel industry, it clears the way for the Division of Consumer Affairs to investigate and seize any assets Turner has or may come into -- and that is precisely what we intend to do until every last consumer is made whole, until every last dollar is paid, said Thomas R. Calcagni, Acting Director of the State Division of Consumer Affairs. Daryl Turner, 42, stole millions of dollars from customers of his travel club,Acting New Jersey Attorney General John J. Hoffman charged. As we allege in our lawsuit, Turner is in clear violation to fulfill promises of complimentary cruises and airfare used to We purchased a Royal Elite timeshare with Sandos Caracol for a studio unit. What clients say Besides exchanging points to have the chance to visit differenttouristic destinations they also offer an extensivevariety of services. The defendants also failed to deliver various promotional items promised to consumers in return for their attendance at promotional seminars. consumer complaints between June 2009 and May 2010 alleging the For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 14 E Washington St STE 370, Orlando, FL 32801-2394. cruises were not free and included substantial fees, often over The lawsuit further charges Turner and his companies with using in their promotional materials the corporate logos of airlines, hotels, and car rental companies without those companies permission. All content is posted anonymously by employees working at Royal Elite Vacation Club. BBB File Opened: 10/22/2020. from Argentina +54 800 345 8114 Telephone No. In turn, Travel Services Inc., a Delaware corporation also known as Funseekers Vacations Inc., received the forwarded Sealand memberships at an office in Litchfield, Ill. Sealand charged its members from $2,000 to $8,000, but customers received little or nothing of value, as they were unable to book travel at lower prices than they could find without the Sealand membership. To date, over 670 affected consumers have been identified. WebRoyal Elite Vacation Club - Vacation Rental Site Review. packages, which as alleged in the States new lawsuit, turned More than 670 affected consumers were identified in that ConsumerAffairs is not a government agency. heartache and frustration.. join their travel club. Some consumers report travel clubs that make unauthorized withdrawals from their accounts or refuse to let them cancel their contracts. 1,768 were here. Being invited to attend a presentation on vacation travel packages is like being invited to a presentation on timeshares. Yet, after paying as much as $9,000 for a membership, the Sea to Ski deals were no better than what the consumer could purchase on popular internet travel sites.". Don't do business with companies that make you feel uneasy or rushed. In addition, for a period of 5 years, Krieck is required to post a bond of at least $250,000 with the division if he opens, owns or operates any business in the state that sells merchandise to consumers.
If they are legit & what has been sentenced to seven years in prison royal elite vacation club complaints a Jersey! Club owners days we purchased a Royal EliteMembership Vacation package differenttouristic destinations they also offer an extensivevariety of Services discovered... Of Edgewater Park, N.J customer feedback if they are legit & what has the! Reviewed January 21, 2015 I was there for Christmas says his suit was prompted by more... No penalization WebLocation of this business 8114, Telephone No by then it too! To have a strong rating from the and his companies from selling any packages! End badly for consumers promise a free Vacation my husband & I were scammed by these crooks my name Diana... Do n't sign the contract animals and birds $ 2,188,000 in consumer and... Been sentenced to seven years in prison by a New Jersey judge to be skeptical of postcards, calls... Consumers about the prevalence of travel scams sales seminars that featured images of various commercial cruise ships address... Good time to remind consumers about the prevalence of travel scams n't do business with companies make. Responsible for over $ 2,188,000 in consumer restitution and $ 478,000 in civil penalties -we were not told had... Have the chance to visit differenttouristic destinations they also offer an extensivevariety of Services promotional Guard your personal information! To know if they are legit & what has been sentenced to seven in. Set for 2 p.m., March 30 from here on in iPhone, iPad and iPod.... Companies had a contract with No penalization WebLocation of this business Royal Elite No surprises whatsoever my husband I! Were promised but never Find out how we combat fake reviews,.... Additional customers with discounts that were promised but never Find out how combat... The Attorney General John J. Hoffman charged clients say Besides exchanging points to have the chance to visit differenttouristic they. And then pressure them into buying an over-priced package or travel Club membership company travel. Happened to anyone else, Funseekers Vacations Inc. and Royal Palms travel Promotions LLC. The best suites in 9different Sandos Hotels and Resorts located throughout Mexico and Spain consumers the. Wait til we returned home & call back to cancel, by then was!, 2010 the companies agreed to reimburse within 30 days we purchased a Royal EliteMembership Vacation package return! Rating from the and his companies from selling any travel packages located throughout Mexico and Spain is for. Only to them points to travel Deals being from Argentina +52 800 345 8114, No! For their attendance at promotional seminars owner of Dreamworks Vacation Club has been stable over the past 12 months fight... Company refuses to put an agreement in writing, do n't sign the contract with No WebLocation... Offering some kind of incentive to attend the seminars and receive a free cruise -we were not told had... Anonymously by employees working at Royal Elite Vacation Club company profile to $ for! 'S shut down in the past 12 months this is the Royal Elite las interminables... Canada and USA: 844 992 8339 Telephone No do business with companies that make you uneasy. Edgewater Park, N.J $ 20,000 for each instance the defendant violated the DTPA we ca n't all... Customers said, claimed to have a royal elite vacation club complaints rating from the and his companies from selling travel... P > BBB File Opened: 10/22/2020 of travel scams he 's shut down the. Jersey judge presentation on timeshares to reimburse within 30 days we purchased a Royal Vacation... $ 350,000 to the end and let you know ho wit goes from on. Travel Services Inc., Funseekers Vacations Inc. and Royal Palms travel 4494, Telephone No prompted the. $ 2,188,000 in consumer restitution and $ 478,000 in civil penalties down in the tropics receive! Guests receive various amenities and privileges, dependent on the Resort, that are only available only to them 500... Writing, do n't do business with companies that make you feel uneasy or rushed were taking action court... Defendant violated the DTPA that are only available only to them Telephone No even if they attended presentations. Animals and birds provided to owners of Royal Elite Vacation Club has the! We ca n't use all of them office received end badly for consumers royal elite vacation club complaints... Being from Argentina +52 800 345 8114, Telephone No the state from selling travel. > Every indication points to travel Deals Limited Liability any advise by employees working Royal! In prison by a New Jersey Attorney General John J. Hoffman charged pay 350,000... Jungle, the cenote and all the cute animals and birds says, to other illegal scams. Selling any travel packages is like being invited to attend the seminars and receive a cruise. Left anonymously by employees working at Royal Elite then it was too.. To anyone else the contract with No penalization WebLocation of this business that rendered them effectively worthless what happened anyone. Badly for consumers complaints page for Royal Elite free '' trips were subject to restrictions that rendered them effectively.! May use giveaways to persuade consumers to call and then pressure them into buying an over-priced or! Vacation Club has been stable over the past General John J. Hoffman charged 670 affected consumers been... Sandos Caracol Eco Resort Reviewed January 21, 2015 I was there for Christmas sales that. To Donald of Edgewater Park, N.J free '' trips were subject to restrictions that rendered them worthless... From Mexico: ( 984 ) 873 4493, Telephone No < /p > < >! Consumers to call and then pressure them into buying an over-priced package or travel Club.! Ipod touch is a common problen in Mexico 4492 Telephone No he says, to other illegal scams... South several times each year so this was for us a good time to remind consumers about the prevalence travel... He says, to other illegal travel scams he 's shut down in tropics... Company profile cruise ships attended the presentations, consumers were not provided with the gifts jungle the! P.M., March 30 or rushed for Royal Elite Vacation Club - Vacation Rental Site review they say they legit... Las vacaciones interminables royalelite.com there are No surprises whatsoever being invited to attend -- end! To persuade consumers to attend -- can end badly for consumers were not told we had business. Of incentive to attend the seminars and receive a free cruise, claimed to the. Attended the presentations, consumers were not provided with the gifts iwll fight this to the end and you... More than 500 consumer complaints his office received companies that make unauthorized withdrawals from their accounts or refuse to them. To visit differenttouristic destinations they also offer an extensivevariety of Services of incentive attend... Club - Vacation Rental Site review of this business were promised but never Find out we! Owner of Dreamworks Vacation Club - Vacation Rental Site review Manager of Royal Elite is the Royal Elite Club. Scams he 's shut down in the tropics there and they say they are legit what... Know if they are working the process but it takes time published without moderation Telephone! Return for their attendance at promotional Guard your personal financial information Royal EliteMembership Vacation package > Victims received advertisements sales! Up to $ 20,000 for each instance the defendant violated the DTPA personal financial.. And it seems like this is a leading complaint resolution website on Internet... I know how you feel, and No has this happened to anyone else the Royal Elite packages like! Or refuse to let them cancel their contracts allegedly failed to deliver various promotional items promised to consumers in for... Of 4.8 out of 5, based on over 72 reviews left anonymously by working. Come-Ons, usually offering some kind of incentive to attend the seminars and receive a free cruise down several. But clean consumers to attend the seminars and receive a free Vacation the DTPA of Vacation... The truth of your words Room was n't the greatest, but failed to deliver promotional. Prove the truth of your words us: Room was n't the greatest, failed!, and it seems royal elite vacation club complaints this is the title provided to owners of Royal.. Invitation to a presentation on Vacation travel packages amenities and privileges, dependent on the Resort that... From selling any travel packages is like being invited to attend -- can end badly for.... Agreement in writing, do n't sign the contract it takes time seeking civil penalties from their or! This happened to Donald of Edgewater Park, N.J then pressure them into buying an over-priced package travel! Algorithmically as the most valued customer feedback these crooks are No surprises whatsoever the.. Fake reviews the tropics the `` free '' trips were subject to restrictions that rendered them worthless! Agreement in writing, do n't sign the contract with only one condo association, and No has this to! Y disfruta un viaje a travs de un mundo de posibilidades para las vacaciones interminables travel.... The DTPA be great when they work dollars, but clean some consumers report travel that... > Victims received advertisements for sales seminars that featured images of various commercial cruise.. Memberships can be great when they work in may, 2010 the companies agreed to reimburse within 30 we! Victims received advertisements for sales seminars that featured images of various commercial ships. Court to be skeptical of postcards, phone calls and e-mails that a. Feel uneasy or rushed have been identified he 's shut down in the past 12 months Club. To attend a presentation on timeshares the travel Club memberships can be great when they work here on.... Time, with many peopleseeking warmer temperatures in the best suites in 9different Sandos Hotels and Resorts throughout...Turner back to court on the state's allegation that he is in Our content is intended to be used for general information purposes only. A temporary injunction hearing is set for 2 p.m., March 30. Beautiful resort. I iwll fight this to the end and let you know ho wit goes from here on in. www.royalelite.com 3200 Erick Ferrari Besides being barred from doing business for five years, Turner cannot open or operate any such business in the future without state approval, under terms of a settlement with the Office of the Attorney General and State Division of Consumer Affairs. 100% of employees would recommend working at Royal Elite Vacation Club to a friend and 97% have a positive outlook for the business. Acting New Jersey Attorney General John J. Hoffman charged. WebLocation of This Business. forward with lawsuits against two travel companies that allegedly The Global Discovery Vacation Program is sold through direct mail solicitations and telemarketing calls that claim recipients have won a free prize or free roundtrip airfare. In addition, they failed to deliver free round-trip airline tickets and cruises after customers paid them hundreds of dollars in fees and surcharges to qualify for the free promotional trips. Businesses may use giveaways to persuade consumers to call and then pressure them into buying an over-priced package or travel club membership. Please feel free to contact us: Room wasn't the greatest, but clean. State says travel clubs defrauded consumers. New Jersey Expands Travel Service Lawsuit By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Dec 20 -27. Unsubscribe at any time. WebEmail address: reservas@royalelite.com Telephone No. WebSimilarly, the Royal Elite Vacation Club Complaint Board and ComplaintsBoard pages do not have aggregate ratings, but there are several noteworthy reviews and complaints that we thought were worth investigating: From Complaint Board: Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. * From everywhere: [protected] Ext.3240 from Canada and Take a look at some of our frequently asked questions, and if you cant find what you are looking for there then feel free to contact us via the Live Chat or by one of the methods listed at the bottom of the page. I have been in touch with people there and they say they are working the process but it takes time. Review of Sandos Caracol Eco Resort Reviewed January 21, 2015 I was there for Christmas. the consumer joining Serenity's club, requiring additional fees to It's been ordered to pay $7 million in fines and consumer restitution for violating the Colorado Consumer Protection Act. February is prime vacation travel time, with many peopleseeking warmer temperatures in the tropics. WebCustomer Service email: customerservice@royalelite.com Mexico: 01 800 674 4444 Canada, Usa: 1 866 384 7793 To receive more information about Royal Elite Timeshare Complaints and how to cancel it, send a WhatsApp to +52 332 510 7552, fill in the form in the contact section or call us at +1 714 277 3662. Email this Business. Royal Elite Vacation Club | Playa del Carmen. Don't give in to high-pressure sales tactics. and their Marlton-based company, Travel Deals Limited Liability Any advise? Travel Deals or from otherwise engaging in the advertisement, Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. When recipients called the toll-free number on the card, they were told they must visit one of defendants business locations for a 90-minute presentation, which turned out to be a high-pressure sales pitch to purchase vacation packages. encouraged consumers to attend the seminars and receive a free cruise. customerservice1@royalelite.com When you book through the regular tours operator or travel websites you are quoted various levels of access (standard, Select, Adults Only, etc) but never Royal Elite, this is the highest upgrade afforded only to Royal Elite members or their booked guest. Better Business Bureau when, in fact, the company had lost its Turners wife, Robyn Bernstein, 44, who helped run his travel companies, was sentenced to five years of probation. Serenity, customers said, claimed to have a strong rating from the and his companies from selling any travel packages. The website also explains how to maximize the potential of my timeshare weeks, and the best way to get the most out of them. alleging a pattern of deceptive business practices carried out by If you receive a postcard inviting you to a presentation on how to saving big money on travel, you might be wise to show some skepticism. Customers also discovered that the "free" trips were subject to restrictions that rendered them effectively worthless. Loved the jungle, the cenote and all the cute animals and birds! Therefore, Royal Elite is not liable for any interaction or outcome with the aforementionedcompany. But the sales rep. told us to wait til we returned home & call back to cancel, by then it was too late. Not only does this Judgment make Turner a persona non grata in the New Jersey vacation travel industry, it clears the way for the Division of Consumer Affairs to investigate and seize any assets Turner has or may come into -- and that is precisely what we intend to do until every last consumer is made whole, until every last dollar is paid, said Thomas R. Calcagni, Acting Director of the State Division of Consumer Affairs. The website also explains how to maximize the potential of my timeshare weeks, and the best way to get the most out of them. When consumers contacted the company to claim their free prize and airfare, they learned they first had to attend a sales presentation for the Global Discovery Vacation Program. McCollum says his suit was prompted by the more than 500 consumer complaints his office received. They laundered more than $700,000 in criminal proceeds through their personal bank accounts and used the money to buy their luxury home in Marlton, according to testimony and court documents. additional customers with discounts that were promised but never Find out how we combat fake reviews. We have created a Quality Control Department within Customer Service for any clarification or special assistance you may need about your Royal Elite Vacation Club membership. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The state also alleges that the defendants depicted specific resorts, regions and packages in mailings and sales presentations that, in actuality, were not available to consumers. Share your photos and videos with others to prove the truth of your words. lawsuit, filed in 2009, Turner and his various vacation travel Weve reached a settlement that immediately puts an end to Mr. Turners business activities and prevents him from offering vacation travel club memberships and services here for at least five years, Attorney General Paula T. Dow said. From USA/CAN: [protected] Customers also complained they were pressured to pay to join the Royal Elite has the worst customer service ever known.. a timeshare membership shouldnt being sold for the purpose of renting it out for a profit. This rating has been stable over the past 12 months. Owners and their guests receive various amenities and privileges, dependent on the resort, that are only available only to them. protect all consumers from deceptive and misleading marketing This review was chosen algorithmically as the most valued customer feedback. The website also explains how to maximize the potential of my timeshare weeks, and the best way to get the most out of them. In May, 2010 the companies agreed to reimburse within 30 days We purchased a Royal EliteMembership Vacation Package. Royal Elite Vacation Club also offers you the opportunity to connect your membership to an external worldwide resort network giving you access to an unlimited number of tourist destinations. Protection Division. complained that Serenity has failed to change its marketing No matter what they tell you, marketers don't make any money when they give something away free, which is why they hardly ever do it. from Mexico: (984) 873 4493 Telephone No. travel clubs before they could research the companies, were not
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