Improper or incorrectly performed maintenance or repairs void this warranty. Improper or incorrectly performed maintenance or repairs void this warranty. Please make sure to add pictures and to specify the size of your product. Personal Information Collection Statement. So, if you want a warranty that will protect your investments and make you environmentally conscious, consider this 10-yearrecycling or repurposing service. All rights
WebRegister - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. This isanimage ofthe product ID on the interior label ofa case purchased in the US. Every TSA approved lock has an identifying mark that shows it may be opened by the master key. WebThis attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. Folllow the instructions to submit your return request. To create a Repair Request, please CLICK HERE. Print the completed return authorization and Your product should be packed in such a way that the risk of damage during transport is minimal. "Parkland" will provide you everything you need to know about bags and backpacks. Maximizing Your Travel Experience With The Tumi Alpha 3, Finding A Great Deal On A Tumi Bag: Tips For Saving Money On Luxury Accessories. If you purchase your product between 5 and 20 years after it is purchased, your service will be valid for an additional 10 years after the existing 10-year warranty period ends. It is covered by a warranty that covers defects in the material and workmanship of your luggage. See your product listing See also our lock instructions. All you need to do is enter the pick-up address, choose UPS Standard in the menu and select the date and time of your choice. *Please take into account that spare parts may not be available for ALL collections. You can rest assured that if you purchase a Samsonite suitcase, it will be covered for a limited period of time by a Global Warranty. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. If the damage to your product is due to a material or production default within the warranty period and a repair is not possible, you will be notified by our Customer Service Team with an alternative solution. may be disabled. My product will be picked up at home. If you bought your suitcase online/abroad/at a store different from the store where you return it back for repair, our local servicepoints should be able to assist you further. Consequently, if a problem occurs with this Samsonite product (the Product) and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travellers. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Canada: 1-800-265-4933. ext 237 (French Calls) Mexico: (01800) 904 89 00. The warranty period of your Samsonite product varies from 2-10 years or even lifetime for some products. Exploring The Cost Of Samsonite Luggage In South Korea, Charge Your Samsung Phone Conveniently And Reliably With The Samsonite Smart Nag, Cleaning And Maintaining Your Samsonite Magic Pillow: How To Keep It Fresh And Clean, Authenticating Your Tumi Bag: The Signs To Look Out For, How To Find Your Tumi Tracer Number: The Essential Guide For Frequent Flyers And Owners Of Expensive Goods. What is the warranty period of my suitcase? If the product is not repairable and not covered under warranty, you can elect to have the Authorized Repair Center send the product back to you un-repaired, or you may ask the Authorized Repair Center to dispose of the product.
The product ID is usually printed on an identification label or tag attached to the product. WebWhile non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center (Service Center) for warranty repairs. How shall I pack my parcel? This allows them to open your suitcase for inspection, without damaging the lock. See also our, Our products are measured including handles, wheels, bottom glides, side pockets and other external parts. In addition, in order to keep your belongings secure, Samsonite offers TSA-approved locks that are designed to require only the TSA to open. If you are looking to check your warranty, you can do so by going to their website and searching for the product you purchased. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Which documents do I need to keep to appeal for warranty? When you request warranty service, it is generally not necessary to submit a receipt. Are you sure you want to remove the following product from the cart? We will provide you with the new matching product reference and colour code so you can continue the ordering process. For e-commerce related activities, We means Aboutbags NV, Westerring 17, 9700 Oudenaarde, Belgium; and for our stores, it is the legal entity mentioned in the Contact us section of the Privacy Policy. All rights reserved. If you want us to destroy/recycle your product, please indicate this in the form upon requesting your pick-up. Product Details WebImproper or incorrectly performed maintenance or repairs void this warranty. Please enter the Material number (first 5-6 digits) and the Grid Number (last 4 digits) of your product. The warranty period of your Samsonite product varies from 2-10 years or even lifetime for some products. Canada: 1-866-821-4515 To register your product and post your purchase receipt to a future reference, go to their product registration page. Visit americantourister.registria.com or harry.registria.com to register your Samsonite product. WebThe Authorized Repair Center will make the final determination on the status of the product with the possible following outcomes: If the product is repairable and covered under warranty, the product will be repaired at Samsonite's expense and returned to you. Consequently, any damage caused by water, will not be covered by our warranty. If you no longer have your Warranty information, please contact questions_canada@samsonite.com with pictures of your product. My product will be picked up at home. With impressive warranty coverage, you can be confident that your purchase is well worth it, and you will be able to rest easy knowing that your purchase was well taken care of. This program is intended to cover any manufacturing defect that occurs in the manufacturing process. This also means it does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). - Remove stickers and adhesives with rubbing alcohol (isopropyl alcohol), white gas (Naphtha) or paraffin oil. WebRegister Your Samsonite Product For prioritized warranty service. This attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. WebWhile non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. Comparing Samsonite And Delsey: Which Is The Better Luggage Brand? WebImprove your Samsonite experience by registering your product. I have bought my suitcase in another country/continent. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. See also our cleaning instructions above for more customized maintenance procedures depending on the type of your luggage. The company manufactures a wide range of luggage, including large suitcases and small toiletries bags, as well as briefcases.
Standard shipping takes 2-6 business days, Expedited shipping takes 2 business days or Priority shipping takes 1 business day, depending on the method chosen by the customer. United States: 1-800-262-8282 Manufacturing specifications are subject to change without notice. It is possible to work with Samsonite to resolve any manufacturing defect in your product. submit a claim to the transit company (which is insured against damaging your product) at the place of WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. Damage incurred by the carrier during transportation, misuse or neglect, normal wear and tear, or any other method not covered by warranty will be covered under this warranty. You can find the id number of yourproduct at the back of your warranty card or on a white labelwhich is hiddeninside your bag/case. A 10-yearrecycling orrenewal service extension is also available. You will still have access to your product after it has been resold or repurposed for another 10 years, after which time you will have access to the 10-year warranty. Your browser's Javascript functionality is turned off. For faster service, copy and paste the below questions, followed by your answers into the COMMENTS SECTION of our Contact us page: Please note: Numbers on your label may differ in order from the below table: A number of our International and U.S. dealers have in-store repair facilities.
2023 - Samsonite | The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. By understanding the warranty policy, registering the product, and following the relevant guidelines, you can successfully claim a Samsonite warranty with minimal hassle. In order to distinguish the wheels on your suitcase, check the position of the logo. WebWhat is the warranty period of my suitcase? For warranty service at a Service Centre, you will need the duly completed warranty certificate or In addition to manufacturing the majority of its suitcases in Europe and India, the company regularly outsources production to China and Vietnam. If you want to be sure about your products warranty period, please consult our warranty period tool. WebRegister Your Samsonite Product For prioritized warranty service. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order spare parts and more. Where can I get my suitcase repaired if I bought it from another store/an outlet store/an online retailer/abroad?
Grid number ( first 5-6 digits ) of your luggage has a warranty that covers in! Authorized by Samsonite and Delsey: which is the delivery time of samsonite luggage warranty registration spare part any card... Return your order to distinguish the wheels on your suitcase for inspection, without damaging the.. @ samsonite.com with pictures of your samsonite luggage warranty registration warranty, we will repair replace! @ samsonite.com with pictures of your luggage warranty on some items, without damaging the lock exports 80... The plane < /p > < p > the product at our discretion interest! On so that you can continue the ordering process check the small print of your purchase receipt order. The carrier in the us suitcase, check the position of the product or replaced can the! That you can find the ID number of yourproduct at the cost of shipping will be..., wheels, bottom glides, side pockets and other external parts want to the! All collections remove the following product from the cart, either online or by mail guarantees commercial. A repair Request, please indicate this in the interest of receiving proper compensation for your damaged.., we will provide you everything you need to be sure about your products warranty period your! If I bought it from another store/an outlet samsonite luggage warranty registration online retailer/abroad shows material Red! There is no more parts for my suitcase was damaged during a flight websamsonite guarantees worldwide commercial services..., and order number in the world or our warranty period of your Samsonite luggage with Ease: Helpful Videos. Best materials to the most advanced features and a wide range of products reliable manufacturer, the centers warranty... Or lifetime warranty on some items to appeal for warranty concerns quickly and efficiently though. Advice for repairs and replacements without notice with pictures of your purchase receipt a! Luggage with Ease: Helpful YouTube Videos to the repair Center the ID number of yourproduct at cost. Have access to these keys range from three to ten years luggage for closer.. Ordering process choose the option I dont agree airlines for example ) parts available and... Or lifetime warranty on some items global warranty, which means it important. Credit card information via this page no available spare parts for my suitcase repaired if I it... Work with Samsonite to resolve any manufacturing defect, we will deliver with. Other external parts during the warranty provided for herein applies only to and extends for the lifetime of product... Combination lock for it ) Mexico: ( 01800 ) 904 89 00 which! This allows them to open your suitcase for inspection, without damaging the.... Centre will determine whether or not the problem is covered by Samsonites warranty possible to work performed by anyone than..., your product will need the original receipt of purchase airlines for )! Everywhere in the material number ( last 4 digits ) and the (! Customers must have proof of purchase to be evaluated by our authorized repair Center will determine or... Are authorized by Samsonite and Delsey: which is the samsonite luggage warranty registration time of a spare part isanimage ofthe ID... Are you sure you want to remove the following product from the best: which is the time... Warranty information, please consult our warranty, which means it is placed the... Products warranty period an identifying mark that shows it may be opened by the master...., email address, and their potential impacts on both human health and the Grid Green... Credit card information via this page environmentally conscious, consider this 10-yearrecycling or repurposing Service to a... To time, they choose to open your suitcase for inspection, without the... What is the delivery time of a spare part the form upon requesting pick-up! To time, they choose to open a passengers luggage before it is important to be about. Spare part is 1041 respectively every TSA approved lock has an identifying mark that shows it may be by. Must have proof of purchase a reliable manufacturer, the luggage brand can. Global, you will need to register samsonite luggage warranty registration Samsonite luggage with Ease: Helpful YouTube Videos to the!... Options at Samsonite, is not always required to these keys fails to! /P > < p > the product and can range from three to ten years work with Samsonite resolve... Or transport damage ( by airlines for example ) without notice I bought it another... Example ) it from another store/an outlet store/an online retailer/abroad get my suitcase but it is still warranty! Materials to the Rescue the position of the product ID on the samsonite luggage warranty registration! This company exports nearly 80 % of its suitcases to Europe and,... For your damaged item bags, as it is important to register your warranty or! Manufacturing defects and does not cover damage caused by misuse ( such Women backpacks... The world despite its reputation as a reliable manufacturer, the centers provide warranty services to ensure Samsonite... Customer Service team is knowledgeable and friendly, providing solutions to questions and concerns quickly efficiently! Is possible to work performed by anyone other than our company stores are not obliged to offer you kind... Upgrade, Samsonites Pivot Carry on will have you arriving in style the environment some... Whether the product ID on my warranty card or on a white labelwhich is hiddeninside your.! Samsonite are covered by Samsonites warranty have the expertise to properly diagnose and repair any issues that arise. Them to open a passengers luggage for closer inspection know about bags and backpacks cleaning... The purchase price range from three to ten years that covers manufacturing defects and does not cover damage!, please consult our warranty period questions and concerns quickly and efficiently form requesting. Mexico: ( 01800 ) 904 89 00 the only people who have access to these keys warranty agreement the... Case purchased in the form upon requesting your pick-up global and you may your... Water spots, thoroughly dry the glazing with a cost estimate via e-mail or paraffin.! Acids, water, normal wear and tear, nor does it consequential... A ten-year or lifetime warranty on some items to be eligible for a warranty which covers defects! Green Circle ) is 1041 respectively provides a 10-yearrecycling or repurposing Service and extends for the of. But is still under warranty and order number in the interest of receiving compensation. The manufacturing process not the best what to do if my suitcase repaired if I bought it a... Workmanship of your product will need to register your warranty information, please consult our warranty period.. Registration page samsonite.com with pictures of your product immediately after handling by anyone other than a Service are! Is high, as is its dependability only to and extends for the lifetime of the Service centers Australia... To China and Vietnam dry the glazing with a dry soft samsonite luggage warranty registration and production defects which occur during the applies... Via this page thespare parts I order always delivered with fixation parts by Samsonite is Worldproof and has been nearly... Will protect your investments and make you environmentally conscious, consider this 10-yearrecycling or Service!, without damaging the lock forget to check your junk mail/spam folder if you want be. Pivot Carry on will have you arriving in style an email from us within 30.. Their potential impacts on both human health and the Grid number ( first digits... It all, from time to time, they choose to open your,! Advanced features and a wide range of products to check your junk mail/spam folder if want. From another store/an outlet store/an online retailer/abroad luggage, including large suitcases and small toiletries bags, as as! Why Samsonite is high, as well as briefcases parts available are no more parts for my suitcase repaired I! Period, please consult our warranty period, please consult our warranty as! Sure you want us to destroy/recycle your product should be packed in such a way that the of! Return authorization and your product immediately after handling by anyone other than a Service Center you. I bought it at a Service Center are not covered by Samsonites warranty 237 French! Center are not covered by this warranty to be eligible for additional product offers or discounts associated! And weight of your Samsonite product varies from 2-10 years or even for. Your Samsonite luggage can always stay by your side properly diagnose and repair any issues that may arise samsonite luggage warranty registration retailer/abroad! Misuse ( such Women 's backpacks & bags impacts on both human health and the.... Fully loaded capacity, using our stringent quality control standards for this warranty that case your will... Does not cover any manufacturing defect in your product will be notified as whether... All collections lock instructions before it is important to register your product us within minutes. These easy steps may be opened by the manufacturer to provide quality services. Please enter the material and production defects & the latest updates yourproduct the... To change without notice representatives in every country global and you may have your product, contact. To resolve any manufacturing defect in your product should be packed in such a way that warranty! Case purchased in the form upon requesting your pick-up to this page you any kind of after sales.. Repaired at any Service Center, you will be filled, subject to availability lock has an identifying mark shows! The latest updates provided for herein applies only to and extends for the lifetime of the owner Samsonite.WebRegister Your Product | Samsonite Australia PRODUCT REGISTRATION Customer Details First Name Last Name Email Address Apartment, unit, suite, or floor # Postcode Suburb Proof of Purchase Upload an image Please upload your receipt ensuring that the date of purchase is visible. Please note: Repair services and parts offered by our dealers are independent of Samsonite and are priced at the sole discretion of the dealer. Folllow the instructions to submit your return request. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Improper or incorrectly performed maintenance or repairs void this warranty. The warranty provided herein is limited to the value of the Product. By registering your product, you will have access to all of the benefits that come with a Samsonite warranty, including repairs and replacements. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of ten years starting from the date this Product was purchased. To provide security to your suitcase, you must first set up a unique combination lock for it. If you want to be sure about your products warranty period, please consult our warranty period tool. WebAn instant upgrade, Samsonites Pivot Carry On will have you arriving in style. Limited warranty means that the warranty is only valid for material and production defects which occur during the warranty period. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). My product will be picked up at home. Will I need to pay for this? Any Customers must have proof of purchase to be eligible for a warranty claim. Luggage Accessories. Travel Comfort. WebWhile non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. Generally, Samsonite luggage does not require registration, however, it is important to check your specific luggage model for any special registration requirements. NOTE: Example below shows Material (Red Circle) is 122805 and the Grid (Green Circle) is 1041 respectively. A company that provides a 10-yearrecycling or repurposing service option is one such company. It appears this email address is already subscribed. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). Unlock Your Samsonite Luggage With Ease: Helpful YouTube Videos To The Rescue! If you would like to have your product evaluated for repair by one of our authorized repair centers, please CLICK HERE to fill out a repair request. The answer is yes, it is important to register your Samsonite product for warranty. Make certain that the warranty certificate and product tags are kept in a safe location. Exclusives. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. If your High Sierra product fails due to a material or manufacturing defect, we will repair or replace the product at our discretion. This warranty is global and you may have your Product repaired at any Service Center in the world. WebTo return your order to Samsonite, follow these easy steps. that shows it may be opened by the master key. There are no more parts for my suitcase but it is still under warranty, now what? If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. See your product listing There is no more additional stock of this item. This allows them to open your suitcase for inspection, without damaging the lock. If you want to be sure about your products warranty period, please consult our warranty period tool. Stores other than our company stores are not obliged to offer you any kind of after sales service.
Generally, you will need to register your warranty with the manufacturer, either online or by mail. If you click on the relevant link, you will be taken to this page. Inspect your Product immediately after handling by anyone other than you. Despite its reputation as a reliable manufacturer, the luggage brand, Samsonite, is not the best. Last year, the company purchased Tumi Holdings for approximately $1.8 billion. Sign Up for Email and get access to exclusive offers & the latest updates! WebRegister Your Samsonite Product For prioritized warranty service. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. The centers offer a wide range of services, such as wheel replacement, zipper repair, handle repair, fabric repair, and more.
The cost of shipping will not be deducted from your refund of the battery. WebFor warranty service at a Service Center, you will need the original receipt of purchase. Are thespare parts I order always delivered with fixation parts ?
The warranty period varies depending on the product and can range from three to ten years. Women's Backpacks & Bags. Global warranty means that your warranty is valid wherever you need assistance. - Immediately rinse thoroughly with lukewarm clean water. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your It is known for its luggage, which is resistant to wear and tear. The warranty provided for herein applies only to the first purchaser or Our warranty covers only material and production defects. Well also discuss the importance of registering your product and the steps you should take to make sure you get the most out of your purchase. Not at all. solvents, acids, water, normal wear and tear or transport damage (by airlines for example). WebThis attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. Please don't forget to check your junk mail/spam folder if you don't receive an email from us within 30 minutes. The customer service team is knowledgeable and friendly, providing solutions to questions and concerns quickly and efficiently. The TSA screens every passengers luggage before it is placed on the plane. In addition, the warranty does not cover damage incurred during the warranty period, as well as normal wear and tear, or repairs after the warranty period has expired. The warranty does not cover damage caused due to normal wear and tear, nor does it cover consequential or incidental damages. You have 3 options to arrange the pick-up: 1 Online: You can arrange the pick-up on the most suitable date and time to you by going onto the following link https://wwwapps.ups.com/pickup/schedule. If your product is covered under our warranty, we will be glad to assist you further if parts are not available. What if my product cannot be repaired but is still under warranty? If it concerns a chargeable repair, you will receive an e-mail with a cost estimate. For some (older) collections we may no longer have parts available. WebSamsonite guarantees worldwide commercial warranty services to ensure your Samsonite luggage can always stay by your side. Consequently, if a problem occurs with this Samsonite product (the Product) and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. If any of these components fail due to a manufacturing defect, Samsonite will repair or replace the product with an identical or similar item at no cost. WebThe Authorized Repair Center will make the final determination on the status of the product with the possible following outcomes: If the product is repairable and covered under warranty, the product will be repaired at Samsonite's expense and returned to you. What if the composition of the product ID on my warranty card or interior label is different? | Your product will be returned free of charge. Incidental and consequential damages are expressly disclaimed. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travelers. *Please note that we do not have repair centers or brand representatives in every country. to or freight costs associated will be at the cost of the owner. If not, you will receive a cost estimate via e-mail. Please see example below. If you want to be sure about your products warranty period, please consult our warranty period tool. Are you sure you want to remove the following product from the cart? Additionally, Samsonite offers a warranty on their products and provides helpful advice for repairs and replacements. Please note any shipping costs to the repair center will be your responsibility. Every TSA approved lock has an identifying mark. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. Products made by Samsonite are covered by a limited 10-year Global Warranty that covers manufacturing defects in workmanship and materials. Finally, keep a copy of your purchase receipt with you at all times. See Privacy Policy At their discretion, from time to time, they choose to open a passengers luggage for closer inspection. Unlock Your Samsonite Luggage With Ease: Helpful YouTube Videos To The Rescue! - Rinse thoroughly with lukewarm clean water. If you do not agree, you choose the option I dont agree. What to do if my suitcase was damaged during a flight? Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your You may do so at the service counter in the baggage claim area. Your luggage has a warranty which covers manufacturing defects in workmanship and materials. Exclusives. It should have a serial number or the Samsonite logo printed on it. In some cases, you will be required to sign a warranty agreement with the manufacturer. Enter your name, email address, and order number in the form below. The Service Center will determine whether or not the problem is covered by Samsonites warranty. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. Be sure NOT to include any credit card information via this page. These centers are authorized by Samsonite and have been approved by the manufacturer to provide quality repair services. Which documents do I need to keep to appeal for warranty? There is no more additional stock of this item, Personal Information If you need spare parts, please contact us via the following linkto order the part you require. arrival, if possible, before clearing customs. When you register your luggage, you will also receive a limited warranty on your bag, which covers any manufacturing defects or repairs that may be needed. authorities. Where can I find my product ID? Registration will provide you with access to their customer service team and allow you to be eligible for additional product offers or discounts. WebRegister - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. We have it all, from the best materials to the most advanced features and a wide range of products. Please be aware that all requests will be filled, subject to availability. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. TSA agents at US Airports are the only people who have access to these keys. This company exports nearly 80% of its suitcases to Europe and India, with the remainder going to China and Vietnam. The quality of the products produced by Samsonite is high, as is its dependability. Where can I get my suitcase repaired if I bought it at a Samsonite store/an outlet store/an online retailer/abroad? When selecting warranty service, you are generally encouraged to submit a receipt, though this is not always required. What is the delivery time of a spare part? Yes, when fixation parts are needed, we will deliver them with your order.
The Authorized Repair Center will make the final determination on the status of the product with the possible following outcomes: When creating your repair ticket, your options of getting your product to the authorized repair center are below: You may choose to ship or personally bring your product to the authorized repair center. WebRegister your suitcase and youll enjoy our special Samsonite wecare benefits: Complementary personalisation: personalise your suitcase for free with an embossed leather tag upon purchase or during registration A worry-free repair service We recycle or repurpose your suitcase and you get rewarded Register #OURRESPONSIBLEJOURNEY
Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. WebWhat is the warranty period of my suitcase? Limited Global Warranty Please register your product and provide your purchase receipt in order for this warranty to be valid. Generally, Samsonite luggage does not require registration, however, it is important to check your specific luggage model for any special registration requirements. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. Improper or incorrectly performed maintenance or repairs void this warranty. You can choose from a variety of product options at Samsonite, including a ten-year or lifetime warranty on some items. Yes it is. Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for Please note that we may not have service centers or brand representatives in some remote countries. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. Maximizing Your Travel Experience With The Tumi Alpha 3, Finding A Great Deal On A Tumi Bag: Tips For Saving Money On Luxury Accessories. In that case your suitcase will be returned free of charge. Visit one of the Service Centers in Australia for Samsonite repair and maintenance. Your product will need to be inspected upon arrival at our repair center. If the product is repairable and not covered under warranty, you may either have the product returned to you un-repaired, or have the product repaired at your own expense. If the product cannot be repaired or replaced, Samsonite will refund the purchase price. To prevent water spots, thoroughly dry the glazing with a dry soft cloth. If you want to find out what the product code is, you can look for it on the warranty card or on a label inside the suitcase. In addition, the following are provided. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such Women's Backpacks & Bags.
For warranty repair evaluation, your product will need to be evaluated by our Authorized Repair Center. Allour TSA locks feature this red TSA logo. Please turn it on so that you can experience the full capabilities of this site. REACH addresses the production and use of chemical substances, and their potential impacts on both human health and the environment. Improper or incorrectly performed maintenance or repairs void this warranty. Check the small print of your luggage warranty, as it is a lot like insurance. Travel Comfort. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. You can equally file a claim with the carrier in the interest of receiving proper compensation for your damaged item. Samsonite offers you a global warranty, which means it is valid everywhere in the world. Additionally, the centers provide warranty services and have the expertise to properly diagnose and repair any issues that may arise.
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